HO Smart Ring — Terms of Service

Preamble

Welcome to HO Smart Ring!

These Terms of Service (the "Agreement") form a legally binding contract between you and Shanghai Shunpu Internet Technology Co., Ltd. ("we", "us", "Company") regarding your download, installation, registration, login, and use of the HO Smart Ring software, and your use of the HO smart ring hardware device and related services (collectively, the "Services").

1. Account Registration and Security

1. You may create a HO Smart Ring account using the third-party authorization methods supported in your region (e.g., Sign in with Google, Sign in with Apple) or via email verification.
2. You are fully responsible for the authenticity, legality, and validity of your registration information. You must safeguard your account and password (if any). You are solely responsible for any loss or theft of your account caused by your own negligence.
3. You must be at least 16 years old (or the age of digital consent in your jurisdiction) to create an account. See our Children's Privacy Policy.

2. Services

1. Hardware Ownership: The HO smart ring hardware device you purchase is permanently owned by you. The accompanying software services are provided according to the plan associated with your hardware model.
2. Service Plans: Depending on the hardware model you purchase, you receive the corresponding software services:
   • Basic Service: Local data storage and basic display (for the standard hardware edition).
   • Premium Service (AI analysis): For premium hardware editions, including cloud-based AI analysis.
3. No In-App Purchases: The HO Smart Ring app does not process any in-app payments. Ring hardware is purchased through external channels (our official website or partner channels). Any refund, exchange, or hardware renewal is governed by the Refund & Return Notice, After-Sales Exchange Notice, and Hardware Renewal Service Terms confirmed on the relevant pages of the HO Smart Ring app and official website, which form an integral part of this Agreement.

3. Health Disclaimer (Important)

If you feel unwell, please consult a qualified medical professional immediately. We assume no responsibility for any health or medical decisions you make in reliance on the software's data.

4. User Conduct and Intellectual Property

1. All intellectual property rights in the software and related services (including but not limited to UI design, algorithm models, charts, code, and the "HO" trademark) are owned by us.
2. You may not reverse engineer, decompile, or disassemble the software, or use it for any illegal or unauthorized purpose.
3. You agree not to misuse the Services, including transmitting harmful code, infringing others' rights, or interfering with the Services' operation.

5. Termination

1. You may delete your account at any time by emailing service@ho-ring.com with an account deletion request. Upon deletion, this Agreement terminates and we will delete or anonymize your personal data in accordance with our Privacy Policy.
2. If you breach this Agreement, maliciously damage hardware, or use the software for illegal profit, we may suspend or terminate the Services to you unilaterally and reserve the right to pursue legal remedies.
3. Post-termination: Upon termination, your related benefits (e.g., AI deep analysis, cloud health-archive sync) will be discontinued.

6. Updates to This Agreement

1. We may revise this Agreement from time to time. Revisions will be notified via in-app popup or announcement.
2. Material changes (e.g., changes to services, fees, or your rights) will be clearly communicated via an in-app popup. If you do not explicitly reject the revised Agreement within 15 days of notification, you are deemed to have accepted it.
3. If you do not agree to the revised Agreement, you may stop using the Services and request account deletion. We will delete your personal data in accordance with applicable law.

7. AI Analysis and Automated Decision-Making

The health-data analysis and reporting features (e.g., sleep-quality assessment, exercise suggestions) are generated automatically by AI algorithms. We commit to:

1. Algorithmic transparency: AI analysis is based solely on your health data (heart rate, steps, sleep, blood oxygen, HRV, stress). We do not profile you using other personal information.
2. Non-binding: AI results are for reference only and do not constitute medical diagnosis. You may disable cloud AI analysis in Settings at any time; local health data will continue to display normally.
3. User control (GDPR Art. 22): You have the right not to be subject to a decision based solely on automated processing that produces legal effects or similarly significantly affects you. You may request human review of any such decision, and you may object to automated profiling. To exercise these rights, contact service@ho-ring.com.

8. Dispute Resolution and Governing Law

1. This Agreement is governed by the laws of the People's Republic of China, without regard to its conflict-of-laws rules, as the Data Controller (Shanghai Shunpu Internet Technology Co., Ltd.) is established in Shanghai, China.
2. Any dispute arising out of or relating to this Agreement or the Services shall first be resolved through amicable negotiation. If negotiation fails, either party may submit the dispute to the competent people's court at the Company's place of business.
3. Consumer protection preserved: If you are a consumer residing in the EU/EEA or another jurisdiction with mandatory consumer-protection laws, nothing in this Agreement deprives you of the protection afforded by the mandatory provisions of the law of your country of residence. In particular, EU/EEA consumers retain the right to bring proceedings in, and rely on the mandatory consumer-protection law of, their country of residence, and to lodge a complaint with their local data-protection authority (see Privacy Policy §13).

9. Contact Us

If you have any questions about this Agreement, please contact us:

• Email: service@ho-ring.com
• Website: https://ho-ring.com